Good Samaritan Policy Sometimes the obvious gets overlooked. In an effort to maintain a good rapport with new and existing clients in the Denver community, I will do my best, within reason, to help solve problems via e-mail, free of charge. My time can be limited and I may not be able to answer all e-mails. Click here to submit a service request. Make sure you browse through the Downloads & Information page. This page is updated on a regular basis and will eventually be structured into a forum. The answers you're looking for might (eventually) be there.